Terms & Conditions

Last Updated: 27-Nov-2025

Welcome to Royal Hair Strands. By accessing or making a purchase from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

 

1. General Information

Royal Hair Strands (“we,” “us,” “our”) operates this ecommerce platform to offer premium hair extensions, wigs, and related beauty products. By using our website, you agree to these Terms & Conditions and our Privacy Policy.

We reserve the right to update, modify, or replace any part of these terms at any time. Changes will be posted on this page, and continued use of the site means acceptance of the updated terms.

 

 

2. Eligibility

By shopping with Royal Hair Strands, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter binding agreements.

 

 

3. Product Information

We strive to display product details, images, textures, colors, and lengths as accurately as possible. However:

  • Colors may vary slightly due to screen differences.

  • All products are subject to availability.

  • We reserve the right to discontinue or modify products at any time.

 

 

4. Pricing & Payments

  • All prices listed are in PKR and are subject to change without notice.

  • Royal Hair Strands accepts secure payment methods available at checkout.

  • We reserve the right to refuse or cancel any order in the event of pricing errors, suspected fraud, or unauthorized transactions.

 

 

5. Order Acceptance & Cancellation

Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We may cancel an order for reasons including:

  • Limited stock or product unavailability

  • Errors in product information or pricing

  • Payment issues or suspected fraud

  • Incomplete or inaccurate shipping details

If your order is cancelled, you will be notified and refunded (if payment was already made).

 

 

6. Shipping & Delivery

  • Shipping times vary based on your location and chosen delivery method.

  • Delays caused by couriers, customs, or events outside our control are not our responsibility.

  • Customers must provide accurate shipping information; we are not liable for lost or undelivered orders due to incorrect details.

Full details are provided in our Shipping Policy.

 

 

7. Returns & Refunds

Due to the nature of hair products, hygiene and safety standards apply. Please refer to our Refund Policy for detailed information on:

  • Eligible return items

  • Return timeframes

  • Conditions for unopened/unused products

  • Non-returnable items (e.g., used or altered hair extensions)

 

 

8. Intellectual Property

All content on this website—including logos, product names, images, text, and graphics—is the property of Royal Hair Strands.
Reproduction, distribution, or unauthorized use of our content is strictly prohibited.

 

 

9. User Conduct

By using our website, you agree NOT to:

  • Engage in fraudulent activity

  • Interfere with website functionality

  • Use the site for unlawful purposes

  • Upload harmful or malicious content

We reserve the right to restrict or terminate your access to the website if you violate these terms.

 

 

10. Third-Party Links

Our website may contain links to third-party websites. Royal Hair Strands is not responsible for the content, policies, or practices of these external sites.

 

 

11. Limitation of Liability

Royal Hair Strands is not liable for:

  • Any indirect, incidental, or consequential damages

  • Issues arising from improper use of products

  • Delays, errors, or interruptions caused by external service providers

Your use of the website and products is at your sole risk.

 

 

12. Indemnification

You agree to indemnify and hold Royal Hair Strands harmless from any claims, damages, liabilities, and expenses arising from your use of our website or breach of these Terms & Conditions.

 

 

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the relevant courts of that jurisdiction.

 

 

14. Contact Information

For questions or concerns about these Terms & Conditions, you can contact us at:

📧 support@royalstrands.com
🌐 www.royalhairstrands.com